Understanding Customer Journey Mapping
Do you know what drives your customers?
Come and join our masterclass session to learn about the essentials and practical tips on how to map your customer journey from Ms. Karen Wharton, Senior Lecturer in Marketing Strategy and Innovation from University of Sunderland. Karen will also share how important it is to create and improve the customer experience. With the right customer engagement strategy, your customers will help you achieve your business goals.
What's more, hear from the current students and lecturers to understand how you can map your own journey to success with the Master of Business Administration and Master of Science Tourism and Hospitality programmes. Plus, enjoy special rebates of up to $3,000 when you sign up on the spot.
Register to secure your seat now. Hurry, limited seats are available.
Refreshments will be provided.